Course Title: Influencing and Persuading Skills (NEW)
Duration 1 day
Dates:
date to be advised
Costs:£295.00
Course Overview
Whether you want to make a successful business case, get others to adopt your ideas or make a request when you have no authority this practical and experiential influencing skills course is for you. The principles covered in this workshop will help you to build your credibility, get others to accept your ideas and suggestions and negotiate with confidence.
Who should attend?
For people at all levels who wish to influence and persuade positively. This course can be especially useful for those with specialist or technical knowledge who need to influence non-specialist decision-makers.
Course outline
- Influencing and persuading, not manipulation
- Principles of effective influencing
- Building Trust and rapport
- Finding out what others want or need - listening and questioning
- Individual's drivers and motivators
- Preparing yourself
- 'Selling' your proposition/ideas
- Dealing with challenges and objections
- Follow through
Learning Objectives
By the end of the course delegates will be able to explain and demonstrate:
- How to identify the key elements of effective influence and persuasion
- How to develop sound working relationships built on trust and mutual respect
- How to find out the needs and values of others through effective questioning and active listening techniques
- How to use different influencing styles and adapt their behaviour accordingly
- How to present their case succinctly and with impact.
Business Outcomes
Organisations often support the professional development of their technical professionals with specialist knowledge and skills training but fail to give them the tools they'll need to persuade non- technical decision-makers of the right course of action, so losing the value for their professional expertise. Other business outcomes include:
- Improved employee engagement through increased confidence in the ability to influence decision-makers and from employees being 'heard'.
- Better decision-making based on well presented technical or professional expertise
- Reduction in costs incurred through poor decision-making e.g. re-working, failure, quicker competitor market adaptation
Terms and Conditions
The fees include: -
Morning Coffee, Lunch, and Afternoon Tea each day.
Tuition and Participant Certificate
All relevant materials including: -Full course notes plus:
For Investigation Interview, Difficult Suspect and Telephone Interviewing courses:
The DVD of the participant’s interviews
The Venue
All open courses are held in a centrally located hotel in Bournemouth.
One day courses – venue to be confirmed
The Hotel Charges
A room is available at the venue at a preferential rate of £95 for course participants. The hotel rate applies to
overnight accommodation if required.
The rate includes VAT and covers one of the hotel’s standard rooms, plus dinner and a full English breakfast.
This together with the course fee means all meals are included. To take advantage of the rate, reserve the
hotel room through Argent when you book a place on the course.
Airport transfer required?
Airport transfers can be arranged through Argent by prior agreement.
Bournemouth International Airport to Course venue and return - £ 30.00 plus VAT
Southampton Airport to course venue and return - £ 65.00 plus VAT
Heathrow Airport to course and return - £140.00 plus VAT
Booking and Cancellation Conditions
Making a booking implies acceptance of the following conditions: -
- 1. Methods of booking, confirmation, cancellation Etc.
- (a) Only provisional bookings will be accepted by telephone.
- (b) Bookings and cancellations must be in writing or e-mail. Fax will be accepted and, in consequence, will be binding as sent or received
- 2. Payment of Fees
- (a) The full fee is payable with a booking or on confirmation of a provisional booking.
- (b) A provisional booking will be held for 10 working days to give time for the fee and written booking to be received.
- 3. Cancellations
The following policy for the refund of fees will apply when a client cancels a booking and will be calculated from the Sunday before the week in which the course is due to be held- (a) Over 30 working days notice of cancellation - full refund.
- (b) 30 or less working days notice of cancellation - no refund.