What is cognitive interviewing?

Cognitive interviewing techniques are based around how the human mind works with regard to memory and perception. The interviewer guides the subject through the event that they have witnessed/committed to help them recall details that they would not normally have remembered. Researchers have shown that in excess of 50% more information can be obtained, but practitioners know that is far in excess of this and also extremely accurate.

Our Cognitive Interviewing Course explores this technique further.

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Company Background

Argent Associates was founded in 1983 by ex-Chief Inspector, Geoff Kay, who had a notable police career ending on the Directing Staff of the Police College, Bramshill. When Head of Leadership and Management Training at Barclays Bank he devised an anti-fraud interview training course, which was the originator to our 'Find the truth' or Investigation Interviewing Skills Course.

We continue to ensure that our team, and in particular our trainers, have many years experience of fraud and criminal investigative interviewing.