Course Title: Looking for Clues in Body Language (NEW)
Duration 1 day
Dates:
date to be advised
Costs:£295.00
Course Overview
How does a person's body language change when they are not telling the truth or avoiding answering an uncomfortable question? What clues can we look for to tell us when to be suspicious or when to ask more probing questions? Telling lies involves betraying our natural instincts to be truthful and, while we can chose the words that we use carefully, our body language can give us away.
This workshop takes you through the classic tell-tale signs that give us away when we lie, or are being guarded in what we say in a practical, lively way that you can remember and apply in a variety of situations.
Who should attend?
This course is designed for anyone who has to investigate a situation in order to establish the facts through interview or other face-to-face interactions.
Course outline
- The psychology of lying: Freeze, Flight or Fight
- Identifying Adaptive behaviours
- What the body is saying
- Focus on the face
- Drawing conclusions: making sense of what you see
Learning Objectives
By the end of the course delegates will be able to explain and demonstrate:
- Knowledge of the psychology of lying and deception
- Recognising a 'normal' level of behaviour for an individual
- Identifying changes to behaviour in response to different stimuli
- Focusing questioning on subjects where individuals display discomfort
- How to demonstrate good body language to develop rapport
- Looking for clusters of behaviour and drawing conclusions
Business Outcomes
- Improved levels of investigation and interview skills improve the effectiveness of investigations
- Raised investigative skills and competencies lead to more effective and engaged employees
- Better focused evidence gathering through improved interview techniques and more in- depth probing on topics where the interviewee displays discomfort
- Increased reputation for uncovering deceitful behaviour reduces losses and acts as a deterrent to others
Terms and Conditions
The fees include: -
Morning Coffee, Lunch, and Afternoon Tea each day.
Tuition and Participant Certificate
All relevant materials including: -Full course notes plus:
For Investigation Interview, Difficult Suspect and Telephone Interviewing courses:
The DVD of the participant’s interviews
The Venue
All open courses are held in a centrally located hotel in Bournemouth.
One day courses – venue to be confirmed
The Hotel Charges
A room is available at the venue at a preferential rate of £95 for course participants. The hotel rate applies to
overnight accommodation if required.
The rate includes VAT and covers one of the hotel’s standard rooms, plus dinner and a full English breakfast.
This together with the course fee means all meals are included. To take advantage of the rate, reserve the
hotel room through Argent when you book a place on the course.
Airport transfer required?
Airport transfers can be arranged through Argent by prior agreement.
Bournemouth International Airport to Course venue and return - £ 30.00 plus VAT
Southampton Airport to course venue and return - £ 65.00 plus VAT
Heathrow Airport to course and return - £140.00 plus VAT
Booking and Cancellation Conditions
Making a booking implies acceptance of the following conditions: -
- 1. Methods of booking, confirmation, cancellation Etc.
- (a) Only provisional bookings will be accepted by telephone.
- (b) Bookings and cancellations must be in writing or e-mail. Fax will be accepted and, in consequence, will be binding as sent or received
- 2. Payment of Fees
- (a) The full fee is payable with a booking or on confirmation of a provisional booking.
- (b) A provisional booking will be held for 10 working days to give time for the fee and written booking to be received.
- 3. Cancellations
The following policy for the refund of fees will apply when a client cancels a booking and will be calculated from the Sunday before the week in which the course is due to be held- (a) Over 30 working days notice of cancellation - full refund.
- (b) 30 or less working days notice of cancellation - no refund.